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Wollongong Tennis Club

RESPONISBLE SERVICE OF ALCOHOL POLICY

Responsible Service of Alcohol Policy

The City of Wollongong Tennis Club fully supports the responsible service of alcohol and provide patrons with a safe a secure environment. The Directors of this club fully support the RSA Policy and importantly, assist staff to enforce the procedures set out within.

This club recognises;
It is against the law to serve any customer to the point of intoxication
It is against the law to serve or supply alcohol to any person under 18
It is against the law to permit intoxication, indecent, violent or disruptive behavior on club premises
A copy of the RSA policy will be provided for staff members to read and can be accessed on the computer system or in the compliance folders in the office. The general principals are:
Non-alcoholic drinks are available and are priced lower than full strengthen beverages
Complimentary water is always available while bar is open.
The clubs seeks to discourage rapid alcohol consumption by avoiding irresponsible liquor promotions
Food (pies and sausage rolls) are always available for sale/consumption whilst the bar is open for trade.
Staff to maintain a vigilant approach to the detection of underage drinking on club premises.
If the patron is less than 18 years of age, or fails to produce identification, the Supervisor will politely refuse service and request that the patron leave the premises immediately.
An RSA incident register is used to record all occasions on which Proof of Age identification is required and consequences of that request.
The club does not allow intoxicated patrons to enter the premises and/or remain on the premises once detected
As a last resort, Police may be called to assist in removing a patron who refuses to leave when asked.
Staff members must advise and encourage patrons to monitor and moderate their own consumption of alcohol, especially where the staff member is aware that the patron intends on driving from the premises.
Should a staff member feel a patron is becoming intoxicated they should suggest non-alcoholic alternatives.
If a patron has already reached the point of intoxication, the staff member must refuse service and politely inform them that further service could jeopardise the club’s Liquor License.
If a patron is refused service the staff member must inform the supervisor immediately.
Supervisors must request patrons who are intoxicated or violent to leave the premises immediately. Police may be called if the patron refuses to leave.
All incidents must be recorded in the RSA incident register.
The club also seeks to ensure that no harm comes to patrons as a result of our service of alcohol. Staff you do not follow the Responsible service of Alcohol policy may face disciplinary action.

The City of Wollongong Tennis Club practices the Responsible Service of Alcohol. Please Enjoy Responsibly.
For information about problem gambling and help options, call Gambling Help 24/7 on 1800 858 858 or visit www.gamblinghelp.nsw.gov.au